Our refund & return is only available for orders that are eligible. Click HERE to see our refund & return policy.
Is My Order Eligible?
Not every our product is eligible for refund, please check below for eligibility.
1. Order eligibility
- We only accept the request with orders from FERSGO.com. If your purchased from other channel, please follow their refund process if there is any.
- The order must be within 30 days range since the date it is placed.
2. Product eligibility
- Ergoslider Series - Eligible for orders from Canada only.
- Keyboard Tray Series - Eligible for orders from the USA only.
- Footrest Series - Eligible for orders from the USA only.
If the requesting order can be fulfilled with both the conditions above. The order is then eligible for refund & return application. Otherwise it will be rejected.
How Does It Work?
Please follow the steps for the refund & return application.
Refund & Return Request Form
Please check order eligibility on the left side before submitting it.