Ergoslider Plus+ is currently available in Canada and all countries all over the world except for the United States.
For all orders except the United States, you can directly order here for $201.60 CAD plus shipping fee of $25.99 CAD.
The official retail price for the Ergoslider Plus+:
• Canada: $201.60 (CAD)
• Australia: $212.81 (AUD)
• New Zealand: $220.76 (NZD)
• HongKong: $1,186.32 (HKD)
• Thailand: 4,787.56 ฿ (THB)
• Singapore: $204.23 (SGD)
• All Other Countries Except the United States: $151.12 (USD)
**Price may differ from retailers and/or during promotions.
We’re preparing the online product trial system at the moment, so currently, this feature is unavailable.
You can try Ergoslider Plus+ FREE for 30 days and if you don’t like the comfort it brings, you can email us. We will refund your money, no questions asked.
You can also fill out our online form: Contact Form.
We will get back to you within 24 hours.
We provide replacement roller bar and wrist-pad for free, but this is limited to once per customer. Shipping & handling are not covered and must be paid for.
Please contact us via email on firstname.lastname@example.org for getting your free replacement parts.
We are also selling parts for Ergoslider Plus. Click here to get to our parts collection.
It’s easy, just plug the device into your computer or laptop. Wait for the driver configuration to finish, and then start using.
We’ve also put together a quick user guide which you can download here.
Try to adjust the height of your keyboard to keep the top of the keyboard at the same level of the roller bar.
If your keyboard is too far from the Ergoslider Plus+, ie: there’s extra part between the space key and Ergoslider Plus+. You can try replacing your Ergoslider plus+ on top of the extra part of the keyboard to minimize the gap between keyboard and Ergosldier Plus+.
We are truly sorry that currently Ergoslider Plus+ is not designed to fit all types of keyboards. We will improve this in our next model.
We also recommend you purchase any other keyboard that is height adjustable and minimum edge design. You may check the keyboard from Logitech MK220.
Please use any object you may find, e.g., papers, woods, etc. to put it under the Ergoslider Plus+, at the side towards you to raise the height of Ergoslider Plus+ in about 1 to 1.5 cm.
Future models will have a feature to prevent this happening.
Ergoslider Plus+ was designed for office work related computer usage. We’re designing alternate models suitable for gaming. Stay tuned!
Yes, it’s workable but highly not recommended.
Every roller bar is tested and designed to perfectly fit the laser sensor. Using any other bar-like object to maneuver the cursor will cause you an awkward feeling and poor user experience.
Please contact the retailer where you bought our product from, and show them the receipt. They will help you to replace a new one if the product is still in warranty period.
In any case, you find difficult to contact the retailer; please do not hesitate to contact us with detail descriptions by sending email to email@example.com or using the contact form in the Other Questions section. We will help you to solve the problem promptly.
However, please be careful and avoid excessive water if using wet cloth as water may damage the electronic parts.
We operate a 30-day hassle free returns policy as long as the product isn’t damaged and the complete set of packaging is included in the return.
Please fill up our 30 Days Return Request Form to initiate your return.
We are so sorry about this. Please tell us where you purchased the product.
If you purchased from an online store other than Fersgo Amazon web store, please send an email with the name of the online store. We will track them for you. If you purchased from Amazon.com, please use its order tracking system to track your order.